前辅文
Chapter 00
Bosnia and Herzegovina
Introduction
Key Facts
Chapter 01 LAND & PEOPLE
Geographical Overview
Climate
City Life
A Brief History
Government and Politics
The Bosnian Economy
Bosnia in Europe
Bosnians Around the World
Chapter 02 VALUES & ATTITUDES
Religious Values
The Legacy of Communism
The Legacy of the War
Work Ethic
Attitudes Toward Foreigners
Family Matters
Minority Groups
Bribery and Corruption
The Generation Gap
The Urban-Rural Gap
Superstitions
Chapter 03 HOLIDAYS & CELEBRATIONS
Ramadan
Bajram
Christmas
New Year
May Holiday
Independence Day
Easter
Birthdays
Weddings
Birth
Death
Chapter 04 MAKING FRIENDS
Sociability
Meeting Bosnians
Bosnian Names
Bosnian Hospitality
Visiting a Bosnian Home
The All-Important Coffee
Chapter 05 THE BOSNIANS AT HOME
The Bosnian Family
The Bosnian Home
Renting an Apartment
Daily Life
The Local Market
Young People
Education
Veterans
Employment
Smoking
Chapter 06 TIME OUT
Café Culture
Bosnian Cuisine
Drink
Navigating a Restaurant
Tipping
Visiting a Mosque
Money
Shopping
Sports
Nightlife
Cultural Activities
Outdoor Activities
Chapter 07 TRAVEL, HEALTH, & SAFETY
Entering Bosnia
Roads and Traffi c
Local Transportation
Where to Stay
Appliances
Health
Safety
Chapter 08 BUSINESS BRIEFING
Intercultural Cooperation
Personal Contacts
Business Dress
Power Structures
Arranging a Meeting
Meetings
Punctuality
Negotiating With Bosnians
Greasing the Wheels
Women in Business
Chapter 09 COMMUNICATING
Language
Forms of Address
Conversation
Body Language
Sense of Humor
Swearing
A Gossip Culture
Writing Style
The Media
Internet and E-Mail
The Post Offi ce
Telephone
Conclusion
Appendices
Places
People
Exercises
KEYS