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Chapter 01 Land & PeOPLe
? Geographical Snapshot
? Climate
? The People
? A Brief History
? Government
? The Economy
? The Legal Systems
? Canada in the World
Chapter 02 VaLUes & aTTiTUdes
? Regional Identities
? Bilingualism
? Multiculturalism
? Tolerance
? Religion
? Don’t Say “American”
? Nice People
? Attitudes Toward Women
? Individualistic Collectivists
? Good Citizens
? Environmentally Friendly
? Don’t Rock That Boat!
Chapter 03 CUsTOms & TradiTiOns
? National Holidays and Celebrations
? Provincial Holidays
? Other Traditions
Chapter 04 making friends
? Friendship
? Invitations Home
? Good Manners
? Taboos
? Canadian Humor
Chapter 05 THe Canadians aT HOme
? Livable Cities
? Comfortable Homes
? Families
? Summer Camps and the Work Ethic
? Education
Chapter 06 Time OUT
? Canadians on Vacation
? Sports
? Festivals
? Other Entertainments
? Eating Out
? Drinking
? Smoking
? Shopping
Chapter 07 TraVeL, HeaLTH & safeTY
? Urban Travel
? Cross-Canada Travel
? Health and Safety
Chapter 08 BUsiness Briefing
? The Work Ethic
? Labor Relations and Legislation
? Professionalism
? The Office Culture
? Meetings
? Presentations
? Negotiating
? Contracts
? Business Lunches
? Gifts
Chapter 09 COmmUniCaTing
? Language Tics
? Vocabulary
? The Media
? Services
? Conclusion
Appendices
? Places
? People
Exercises
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