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Norway
  Introduction
  Key Facts
Chapter 01 LAND & PEOPLE
  ? Geography
  ? Climate
  ? A Brief History
  ? Norway’s Towns
  ? Government and Politics
  ? Norwegian Oil
  ? Norway’s Place in the Region
Chapter 02 VALUES & ATTITUDES
  ? Cooperation
  ? Fairness
  ? Equality
  ? Punctuality
  ? Patience
  ? Natural Reserve
  ? Cradle to Grave Security
  ? Wealth and Generosity
  ? Royalty
  ? God’s Own Country
  ? Nature
  ? Everyman’s Right
  ? Norwegian Quality
  ? Work to Live, Not Live to Work
  ? Consensus and Nonconfrontation
  ? Attitudes to Foreigners
Chapter 03 CUSTOMS & TRADITIONS
  ? The Norwegian Year
  ? Flag Flying Days
  ? Religious Festivals
  ? Nonreligious Celebrations
  ? Religion
  ? Family Occasions
Chapter 04 MAKING FRIENDS
  ? Work and Social Life
  ? Greetings
  ? Hospitality
  ? Good Manners
  ? Gift Giving
  ? Dressing for the Occasion
  ? Learning the Language
  ? Joining Clubs and Societies
  ? Expatriate Associations
Chapter 05 THE NORWEGIANS AT HOME
  ? Quality of Life
  ? Let There Be Light
  ? Living Conditions
  ? Landscape and Architecture
  ? A House in the Country
  ? Rent or Buy?
  ? The Norwegian Family
  ? Daily Life and Routine
  ? Attitudes to Children
  ? Education
  ? Changing Lifestyles
Chapter 06 TIME OUT
  ? Shopping
  ? Tax Back for Tourists
  ? Banks and Currency
  ? Eating Out
  ? Service
  ? Alcohol
  ? Smoking
  ? High Culture
  ? Festivals and Events
  ? Leisure
  ? Sports
  ? Skiing
  ? The Great Outdoors
Chapter 07 GETTING AROUND
  ? ID and Residency
  ? Cars and Driving
  ? Air Travel
  ? Trains
  ? Buses, Streetcars, and Underground
  ? Boats and Ferries
  ? Taxis
  ? Cycling
  ? Where to Stay
  ? Health and Security
Chapter 08 BUSINESS BRIEFING
  ? The Office
  ? Working Hours and Timekeeping
  ? Coffee on Tap
  ? Lunch Breaks
  ? Business Entertainment
  ? Trade Unions
  ? Workforce Disputes and Labor Law
  ? Management Model
  ? The Glass Ceiling Broken?
  ? Board Meetings and Decision Making
  ? Presentations
  ? Negotiation
  ? Contracts and Fulfillment
  ? Establishing a Business in Norway
Chapter 09 COMMUNICATING
  ? Language
  ? Conversation
  ? Body Language
  ? Humor
  ? TV and Radio
  ? Newspapers
  ? Telephones
  ? Mail
  ? The High-Tech Norwegian
  ? Conclusion
Appendices
  ? Places
  ? People
Exercises