本书是根据《中等职业学校国际商务专业教学标准》在《商务英语函电》（第三版）的基础上修订而成的。

本书以训练学生正确运用国际贸易知识来处理往来函电的基本能力为主线, 主要内容包括: 商务信函、建立发展商务关系、询盘与报盘、还盘、贸易合同与订单、支付、装运、保险、开立与更改信用证、索赔与理赔、电子方式商务通信、代理，共12 个单元，并附相关词汇表。本书内容实用，浅显易懂，样信简洁，词汇贴近国际贸易实际，关键词反复出现。

本书可供中等职业学校、五年制高职国际商务专业的学生使用，也可作为相关行业培训教材或自学用书。

前辅文
BUSINESS LETTERS 商务信函
  1 Writing of the Letters
ESTABLISHMENT & DEVELOPMENT OF BUSINESS ELATIONS 建立发展商务关系
  2 Making Self-introduction
  3 Starting Business Relations with an Exporter
  4 Request for the Establishment of Business Relations
  5 A Reply to the Request for the Establishment of Business Relations
ENQUIRIES AND OFFERS 询盘与报盘
  6 Making an Enquiry
  7 Making an Offer
  8 Sending Proforma Invoice
  9 Making a Voluntary Offer
COUNTER-OFFERS 还盘
  10 Request for Lower Price
  11 Declining Price Reduction
  12 Concession on Price
  13 Increase in Price
BUSINESS CONTRACTS AND ORDERS贸易合同与订单
  14 Placing an Order
  15 Sending a Sales Confirmation
  16 Booking a Repeat Order
  17 Failing to Supply
PAYMENT 支付
  18 Request for Payment by D/P
  19 Proposing to Pay by D/A
  20 Modifying Terms of Payment
SHIPMENT 装运
  21 Advising Shipment
  22 Urging Shipment
  23 Proposing Part Shipment and Transshipment
  24 Inquiring about Shipping Containers
INSURANCE 保险
  25 Asking the Seller to Cover Insurance
  26 Covering Insurance for the Buyer
  27 Request for Excessive Insurance
ESTABLISHMENT OF AND AMENDMENT TO L/C开立与更改信用证
  28 Urging Establishment of L/C
  29 Application for Establishment of L/C
  30 Asking for Extension of L/C
  31 Amendment to L/C
CLAIMS AND SETTLEMENT 索赔与理赔
  32 Complaining of Wrong Dispatch
  33 Apologizing for the Complaint
  34 Replying to Ill-founded Complaint
  35 Rejecting the Claim
ELECTRONIC BUSINESS COMMUNICATIONS电子方式商务通信
  36 A Deal in Men’s Shirts (Part One)
  37 A Deal in Men’s Shirts (Part Two)
AGENCY 代理
  38 Asking for Sole Agency
  39 Declining the Request for Agency
  40 Signing Sole Agency Agreement
词汇表