前辅文
Chapter0
Chile
Introduction
Key Facts
Chapter 1 LAND & PEOPLE
Geography
Climate
Population
A Brief History
Government
Chile Today
Human Rights and the Pinochet Case
The Economy
Chapter 2 VALUES & ATTITUDES
Family
Apellidos Vinosos
Social Classes
The Church
A Divided Country
Understatement Is Key
Gender Relations
Solidarity and Support
Bureaucracy and Professionalism
Attitudes to Foreigners
Destape
The Café de Piernas
Regional and Racial Differences
Chapter 3 CUSTOMS & TRADITIONS
Festivals and Holidays
Chiloé, Island of Legends
The Mapuche
Traditional Dances
Chapter 4 MAKING FRIENDS
The First Contact
A Female Perspective
Developing a Friendship
Invitations Home
Timekeeping
A Note on Behavior
Humor and Picardía
Flirting
Chapter 5 THE CHILEANS AT HOME
Housing
Renting an Apartment
Maids: Puerta Afuera or Puerta Adentro
Birth and Childhood
Education
Military Service
Marriage
Work and Daily Life
Shopping and Leisure
Health Provision
Chapter 6 TIME OUT
Eating and Drinking
Eating Out
Entertainment
Outdoor Activities
Money and Banking
Chapter 7 TRAVEL, HEALTH, & SAFETY
Flying
Trains
By Sea
Buses
Urban Transportation
Driving
Where to Stay
Health
Main Tourist Attractions
Chapter 8 BUSINESS BRIEFING
The Business Culture
Modernity and Tradition
Santiago and the Provinces
Hierarchy
Pitutos and Chaqueteo
Doing Business with Chileans
Arranging Meetings
Punctuality and Formalities
Negotiations and Decision Making
On Not Saying “No”
Contracts
Business Entertainment
Dress Code
Women in Business
Chapter 9 COMMUNICATING
Chilean Spanish and Chilenismos
Greetings and Forms of Address
The Media
Mail
Telephones
Internet
Conclusion
Appendices
Places
People
Exercises
Keys